A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Sun Prairie-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Too many Sun Prairie, WI families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Sun Prairie operation differently. Every technician on our Sun Prairie roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Emergency Water Damage in Sun Prairie isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Sun Prairie, WI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Sun Prairie, WI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Ask any Sun Prairie property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Sun Prairie call at a time.
Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Sun Prairie started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Sun Prairie dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Sun Prairie response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our Sun Prairie units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Sun Prairie, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Sun Prairie accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Sun Prairie job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Sun Prairie drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Sun Prairie, WI, most Sun Prairie calls see a technician on-site in under 60 minutes.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Tell our Sun Prairie dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your Sun Prairie property with equipment staged and ready.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.
Every Sun Prairie job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Sun Prairie paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Sun Prairie dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Sun Prairie job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Sun Prairie properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Sun Prairie insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Sun Prairie job as complete.
Yes, our Sun Prairie crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Sun Prairie work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Sun Prairie home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
We stand behind every Sun Prairie job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Sun Prairie and the surrounding zip codes listed below, plus neighboring communities throughout Sun Prairie, WI.
Sun Prairie is our home base, and our reach extends across Sun Prairie, WI through a network of staged equipment and on-call technicians. If your address falls inside or near Sun Prairie, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Sun Prairie, Sun Prairie, WICall now and speak with a real Sun Prairie dispatcher, not a national call center.
Call +1-844-234-5373